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I made the mistake of paying in full and paid dues for a year. When I tried to book a vacation at a resort in Hawaii I was told that the resort did not have any rooms available. I called the resort that VNI had advertised as one of their locations. The lady at the resort said she had rooms available on the date that I had requested. She also told me that she had never heard of VNI. I contacted... Read more

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My husband and I joined VNI in 2012 and we have only taken 1 vacation because VNI has not deliver on their promise. We gave them a year in advance (May 2014) to find us a nice breach front resort or condo in Texas for our vacation period Sept. 2015 and they did not deliver. The places that they recommended were outdated and had bad reviews. I set aside time and went directly to each of their... Read more

Was this review helpful? 1 0

Vacation Network Inc was dishonest, scam and provided worst customer service even by its senior customer director and the reservation manager. Very unpleasant experience with them. Add comment

Every since purchasing our so called Vacation Network they have on a scale of 10 being the best and 1 less than provided service. Vacation Network gets a whopping 2 since being able to book only one vacation that was acceptable to us. Stop the bleeding. They still owe me 8 vacations, to no avail. always concerned about their dues, etc. Stop! Don't do it. Get a motel instead. It's... Read more

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Do not get suckered into this vacation network. The first year I gave them 9 months to find a place to go skiing. I gave at least 3 dates. I finally had to call the "manager" to complain and wow, the very next day we got a place in Frisco. Non a ski mountain but close enough to ski the summit. This year, same thing. Absolutely nothing in the United States of America can they find for us to... Read more

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We bought 17 vacations 2004. Our first experience was off season in New England, late May. We gave them the whole new England to work with and they did come up with a condo in New Hampshire. It was OK but certainly not the "Quality" they sold us on in the presentation. The second time, 2011, we asked for Cabo san Lucas. Not only did they deliver, but it was a 5 star resort and truly... Read more

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I joined VNI in 2003. Since joining we used about 4 vacations with them. None of them were ever at the places we requested. Well, that's just it...you cannot request a place. So what you have to do is request certain amenities that you wish to have and make sure the place you would like to stay at only offers those amenities. That is what we were told to do when we signed up with VNI. It NEVER,... Read more

Was this review helpful? 2 0

Unfortunately my wife and I bought into the promise of beautiful and carefree vacations. We became members of VNI in 2002, and used it only a few times. We never had any problems and thought this was a good deal! But that was then and this is now! After not using it for several years, we try to use it this year. We offered our grandson a week for his honeymoon in August , and decided we... Read more

Was this review helpful? 4 0

I purchased this vacation package on March 3, 2010, and tried to cancel on March 4, 5 and 6, 2010, but found that Vacation Network Inc. only rented space at 55 Madison Ave. Ste 400 Morristown, NJ for one day. The staff left the night of March 3, and never returned. I have contacted Georgia State Govt. Complaint Intake Center in Smyma, GA. with no help from them. They referred me to New Jersey... Read more

Was this review helpful? 2 0

My wife and I have new jobs and we were not able to be flexible with the dates we requested for vacation. We provided over 100 days and several locations where we would like to travel. We hadn't heard anything from VNI so I called and asked if they were working on my request. They said that a specialist had been assigned and that they would get back with me. 60 days prior to the date we were... Read more

Was this review helpful? 1 0
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