Vacation Network Complaints and Reviews

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Vacation Network
Main address: 3296 Summit Ridge Parkway 30096 Duluth GA
1-888-889-9523, ,
  • 35 complaints
  • $71.8K claimed losses
  • $2.1K average
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  • Aug 15
  • Hotels and Resorts
  • Bear, Delaware
  • Timeshare
  • 9

Unfortunately my wife and I bought into the promise of beautiful and carefree vacations. We became members of VNI in 2002, and used it only a few times. We never had any problems and thought this was a good deal! But that was then and this is now! After not using it for several years, we try to use it this year. We offered our grandson a week for his honeymoon in August , and decided we... Read more

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  • Jul 31
  • Travel Agencies
  • Morristown, New Jersey
  • Vacation Package Cancellation
  • 20

I purchased this vacation package on March 3, 2010, and tried to cancel on March 4, 5 and 6, 2010, but found that Vacation Network Inc. only rented space at 55 Madison Ave. Ste 400 Morristown, NJ for one day. The staff left the night of March 3, and never returned. I have contacted Georgia State Govt. Complaint Intake Center in Smyma, GA. with no help from them. They referred me to New Jersey... Read more

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  • Jul 10
  • Hotels and Resorts
  • Atlanta, Georgia
  • Reduced Rates
  • 29

My wife and I have new jobs and we were not able to be flexible with the dates we requested for vacation. We provided over 100 days and several locations where we would like to travel. We hadn't heard anything from VNI so I called and asked if they were working on my request. They said that a specialist had been assigned and that they would get back with me. 60 days prior to the date we were... Read more

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  • Jun 05
  • Travel Agencies
  • Atlanta, Georgia
  • Cancelation Process
  • 45

I signed with VNI about ten years ago.The next day i call to cancel my contract they told me it was ok Thinking that this matter was done 10yrs ago until i tried to buy a house i cant. They said i must pay them $5000 dollars for something i never made one payment toward.This sounds like a old scam of taking money from people without lifting a finger.I want this resolved now. They serve me with... Read more

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  • Jul 03, 2013
  • Hotels and Resorts
  • Mesquite, Texas
  • Timeshare
  • 1
  • 102

We attended a presentation from Vacation Network and ended up buying into the "timeshare", only to find out we could never use the product we purchased. Since original purchase we have never been able to book a single vacation. We have reached out to the company on many occasions to only get told the same thing over and over. We hate that we lost so much money thinking we would be able to take... Read more

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  • Apr 21, 2013
  • Hotels and Resorts
  • Austin, Texas
  • 1
  • 123

We attended the "presentation" and "bought" this package because we were told we could travel ANY PLACE in the world. We attempted to schedule vacation a vacation in Oahu but was told there were no properties available. We then tried Toronto and other major cities in Canada but was told by the representative that they only have properties available in resorts outside (100-200 miles) from the... Read more

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  • Feb 04, 2013
  • Travel Agencies
  • 1
  • 189

Can't believe I fell for this one! Many thousands of $$ invested and absolutely NOTHING in return. We paid our membership and our yearly fee for the first year and they disappeared from the radar for us. Never got any correspondence, phone calls went unanswered-even registered overnight mail was ignored. Our membership number didn't work so we couldn't even prove we were a member. Didn't even get... Read more

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  • Jan 17, 2013
  • Travel
  • Houston, Texas
  • 305

My husband and I, as many, many other people have been mislead into buying this program or whatever is called. We bought it 3 years ago and we have tried using it several times; different countries, dates and as of today and thousands of dollars later, we have not been able to use it. We are very upset, to put it mildly. Like many others, we are looking for a way to cancel this and I just can't... Read more

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  • Dec 28, 2012
  • Travel Agencies
  • Dallas, Texas
  • Platinum Travel Network
  • 1
  • 426

Platinum Travel Network has a new office in Plano, TX, but is only a front for Vacation Network Inc. Their email solicitation comes via domain name. Beware! They duped us through deceptive and we believe fraudulent misrepresentations and material omissions into signing a contract. When we discovered the deception, misrepresentations and material missing information, as... Read more

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  • Aug 14, 2012
  • Travel Agencies
  • Tyler, Texas
  • Timeshare
  • 210

In 2009 we were with another timeshare company and decided to go with Vacation Networks Inc.. They in turn were purchasing our timeshare from us as part of the package. However, they have yet to this day, transferred the title into their name. This means I am still, after 3 years, stuck with 2 timeshares. I have battled with them this entire time to get the transaction completed. My last... Read more

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