Vacation Network
Reviews and Complaints
Tried to cancel our Vacation Package with Vacation Network Inc.
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Verified Reviewer | Atlanta, GeorgiaCancel my contract a day after i slept on it
Vacation Network is a SCAM
Travel Network-Sign up-Kiss your Money Goodbye
Mislead and Pissed Customer
Not What It Appears to be
We spent a lot of money and they have yet to find a suitable accomodation. They are not what they advertise at all.
We have asked for numerous locations and they come back with inappropriate or NO accomodations. They "loose" your request for a month and then tell you that the time for them to "find" something just started even though you have emails proving you sent in the request. I heard someone in Texas sued them and won. If anyone knows the attorneys name I would like to use him.
This is not what they advertised at all. I have not seen one property that would match the advertisement.
VNI Travel Network -- Beware of Fraud
When we first responded to their promotion (free airline tickets just to visit their travel agency), I called their local office (Platinum Travel in Austin, Texas) to ask for the name of the company so that I can do a research before our appointment. The person who answered gave me a false name which kept me from seeing all the complaints posted about them. We still made the appointment because they claimed that it is a travel agency that offered vacations at a discount reduced price. During the presentation, they made false claims regarding the quality of the resorts available, they said they were 5-star quality resorts/villas/condos located all over the world available at a reduced price of $499 per week, and specified a savings of over $2,000 per week. We asked them if there were resorts in countries like Argentina, Chile, China, etc., and they said yes. When we asked for the list of resorts, they said there are so many and we can access it all when we become members (i.e., after signing a contract). After being lured by the misrepresentations, we were offered a big savings if we signed that same day. We expressed our concerns about signing without an opportunity for research and we were lulled into false security that under "normal" circmstances, one could not cancel an agreement without penalty, but that we could if we cancel within 7 days of purchase. With this in mind, we bought a 5-week membership for $7,500. That evening, we did our reserarch and were dismayed by the horrible reviews and complaints. We also checked the available "resorts" from their website only to find that they were mostly condos and not resorts and upon checking those condos, found complaints of people who stayed in some of them that they were dirty and infested with bugs. We also checked the price of the condos if we were to rent them, and we could get them at the same rate as what VNI Travel charges, where is the $2,000 savings that they claimed? Why would we have to pay the membership fee for something that we could rent at the same price and get an immediate confirmation of a reservation (versus the 60-9*-180 days waiting to book with VNI)? The next day, I immediately went to their office to cancel the contract only to be told that we would incur 50% penalty (it was on the contract, but we believed them when they said we can cancel within 7 days without mentioning any penalty, in fact they said this was not under the "normal" circumstances.)
We were seduced by false promises and misleading assurances and no longer wished to do business with such dishonest people so we cancelled the membership. We had every intention to take the matter to court. The lawyer we consulted said that it is clearly a fraud. We also called our credit card company and told them we wanted to dispute the charges. Fortunately for us, MasterCard gave us an immediate permanent credit for 100% of the $7,500.00 membership fee because we have been their client in good standing for over 30 years. I'm not sure if MasterCard is absorbing our loss or will dispute it with VNI Travel. I hope that they will not let these people get away with it.
We believe that misreprsentations , diverting us from researching with a false company name, luring us with a presentation littered with false promises were made purposely with the intention of inducing us to sign are elements of fraud.
Don't Make this same mistake
Platinum Travel Network is a front for Vacation Network Inc.
Please Remove Complaint: My complaint against Platinum Travel Network and Vacation Network Inc. has been satisfactorily resolved, and I request that you remove my complaint from your website.
Can we sue this vacation network international???
Vacation Networks is a scam
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Verified Reviewer | Houston, TexasVacation Network Inc scam
Misled and Scammed Us
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Verified Reviewer | Livingston, New JerseyVacation Network Inc is the biggest SCAM!!!!!!
VNI--took $10,000+ not what they sold me
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Does anybody know what happens if you don't pay the annual service fee?