They do not book you with the 4-5 star hotels like they say they will, and there is nobody to talk to about anything. They lied and misrepresented their product.
We never used them, American Express agreed with us that they were a scam and revered all charges for the service. They then come back and SUE you. The nice places are never available and most of two stars at best.
They make you pay for a vacation and you never know what property you are going to until you pay all the money. It is a SCAM BEWARE of them and run
Product or Service Mentioned: Vacation Network Vacation Package Booking.
Reason of review: Damaged or defective.
Monetary Loss: $4700.
Preferred solution: let us get out of contract and not take us to court.
I didn't like: Not getting the vacations i expected, Lied about what the offered and did not deliver, Lied and did not get what was offered.